Tartarun
Privacy Policy
1. Introduction
Tartarun (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our website or submit your details through our booking and contact forms, including on platforms like Facebook and Instagram. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following personal information when you interact with us:
- Full Name
- Email Address
- Phone Number
- Reservation details (date, time, party size, dietary requirements or preferences)
- Any information you voluntarily provide in a contact form or inquiry
This may occur when you:
- Make a reservation or submit a form on our website
- Respond to one of our social media lead ads
- Contact us via email or phone
3. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and manage your reservations
- Provide and improve our restaurant and dining services
- Send follow-up communication via email, SMS, or phone
- Improve our website and service offerings
- Comply with legal obligations
We do not sell, rent, or lease your personal information to third parties.
4. Legal Basis for Processing
- Your consent (e.g., when you submit a form)
- Contractual necessity (e.g., to provide a service you requested)
- Legitimate interests (e.g., marketing or business improvement)
- Legal compliance
5. Data Sharing
Your data may be shared with:
- Our internal team and trusted service providers (e.g., our booking platform Tableo, CRM and email systems)
- Advertising platforms (e.g., Facebook or Instagram) for campaign tracking
- Legal authorities when required by law
All partners handling your data are bound by confidentiality and GDPR compliance.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal or accounting obligations, and support our guest communication. You may request deletion of your data at any time (see Section 8).
7. Security of Your Information
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict our processing
- Withdraw your consent at any time
To exercise any of these rights, please email us at: events@tartarun.com.
9. Cookies & Tracking
Our website may use cookies or similar technologies to enhance your experience. You can modify your browser settings to control cookies. See our Cookie Policy for details.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at +356 99177258 or events@tartarun.com.